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License is perpetual. Once purchased you can run the software for as long as you want on the server it was licensed on. Support and upgrades are included for one year upon purchase. After that year, continuing support or upgrades will come at a cost. The lite version is free, released under the GPL3 license. Although reports are counted, it is very useful and functional and does not have any limits on the number of queues or agents. The Devel version has the same feature set than the PRO version, but includes full php source and the license allows you to run it in up to 5 servers within your organization. |
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Lite | PRO | Devel | ||
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Lite free Download |
PRO $500 Buy Now! |
Devel $2000 Buy Now! |
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Number of Agents & Queues | ∞ | ∞ | ∞ | |
Allowed servers per license | ∞ | 1 | 5 | |
Includes PHP Source | ||||
License Type | GPL3 | Commercial | Commercial | |
Support & Upgrades for one year |
After one year, you might want to upgrade to a new version or continuing having direct support. In that case you should purchase the appropiate annual fee. | |||
$100 |
$100 |
$400 |
$400 |
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PRO Annual Subscription | PRO Annual Maintenance | Devel Annual Subscription | Devel Annual Maintenance |
You can extend funcitonality via free or paid plugins, here is the list of commercial plugins available for a small one time fee. | |||
$50 |
$50 |
$50 |
|
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Callback Report | Area Code Report |
Agent Ranking |
Having problems or do not have time to set things up? You can choose to buy support from the author directly. From installation, to customizing reports, developing new ones, creating a special dashboard, etc. You must be able to provide ssh access to your server. | |||
$80 |
$100 |
$450 $50 savings |
$850 $150 savings |
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Asternic Professional Install | 1 hr Paid Support | 5 hr Paid Support Pack | 10 hr Paid Support Pack |
Be sure to check your SPAM folder. If you still did not get the email, please contact us via the live help, contact form or email us directly to asternic (AT) gmail (DOT) com.
Thank you so much for making my life easier in monitoring calls, though I'm just using a trial version yet customer support replied to my ticket really quick. I'll update you once I pass some recommendation with my boss about your product and I'll be glad to recommend your product to my colleagues. More Power!!!
Carl Quimada
My major thanks for developing this application! It is nothing short of spectacular. The MP3 article worked perfectly, and we just purchased our pro license.
Charles C. Robinson
I dont remember having a fastest and concise answer from any support department before.
Borja Garcia
I want to compliment you on your excellent documentation for the install guide. It even let a novice like me complete the download and install.
William J. Gillis, III
Great handy piece of software you've made. Have been using it together with * since 2005 in our non-profit organization. Very pleased.
Kari Kandell
Let me also congratulate you on what a fantastic job you have done... on all your products.. they are clean, easy to use, useful and easy to install. I wish i had someone like you on my staff for our developments. FOP2 is just brilliant. Seriously. Excellent job.
Tony Sampano